Did you realise it’s under TEN weeks until Christmas? Someone who knows this only too well is our familiar face, Mrs. Avril Stephens. One of our Ancillary Team Leaders, Avril has been at the company for 16 years, and we don’t know what we’d do without her! Her role involves looking after any rework /repack jobs that come through and making sure they are ready for dispatch, as well as picking samples for both customers and the sales team. She also quality control checks all products that we receive from the Far East and outside suppliers. All in all, great quality and customer satisfaction is top of Avril’s list!

We asked her a few questions for Team Tuesday:

What have you learned that’s new this year?

That we are moving to Penallta in the near future!

What’s your favourite part of your job?

Quality control checks –  you get to see all new products

If you could swap your job for a week with someone else at the company, what would it be and why?

Lance Burns (our Managing Director) – you’ve got to aim high!

Who is your favourite person at work and why?

Helen Bromiley is so polite and grateful for anything you do for her, always offers to help if needed.

What are your hobbies?


What is your favourite colour?


If you could design and make anything in the world what would it be?

A cure for cancer

What is your fondest memory whilst working for the company?

The Queen’s visit to open the presses in 2014

What’s your favourite Tom Smith Product?

The crackers – A classic!

What’s your favourite Tom Smith fact / or history moment?

The length of time crackers have been around – since 1847

What would be your ideal content in your cracker?

A bottle of wine!

What’s your favourite 2017 Tom Smith trend and why?

The new wide barrel crackers for Tom Smith

What’s your favourite part of Christmas?

Dinner with my loved ones – can’t beat that!